Most owners picture property management as rent in, bills out. The work that makes a tenancy run smoothly happens earlier, in the weeks between signing with us and your first rent payment.
It starts with safety and security
Before a property can be leased in WA, it must have compliant smoke alarms, two RCDs on the switchboard and locks that meet the minimum security standards. We check all of this first, and if anything needs work we tell you what and why. If there’s no current electrical safety certificate, we arrange one.
You decide how involved you want to be
Some owners want a call about every repair. Others would rather not hear about anything under a few hundred dollars. You set the limit for repairs we can approve without asking, and you choose which bills we pay for you, such as strata levies, council rates and water rates.
Keys, condition and photos
We make sure we hold a key for every lock, and arrange copies if needed, with the cost confirmed first. Then comes a thorough property condition report with professional photos, the record everyone relies on at the end of the tenancy. If the property is vacant, our photographer takes the advertising photos and we list it on all the major rental websites.
Meeting every applicant
Your property manager runs the viewings and meets applicants in person. It takes more time, but choosing the right tenant at the start is the best protection against problems later. We then check every application thoroughly and recommend the applicant we believe is best. You make the final choice.
Lease, bond and your account
Once the lease is signed and the bond and first two weeks’ rent are paid, you set up your Managed App account. You enter your own bank details, so we never see them, and from then on you can see your rent, statements and the progress of everything at any time.
Thinking about a change of property manager? See our current offer for new management clients.
General information only, not legal or financial advice.
